Component evaluation

From EvaluationWiki

If the evaluand is a program, for example, the components include the various offices and/or groups of workers in the organization, as represented on a map of the facilities or the organization chart. They may also include various resources (volunteers, expert consultants, etc.), and will sometimes include facilities in the local environment used by the evaluand or depended on for the continued operation of the evaluand (e.g., reliable local police force, cheap housing). A component evaluation is one in which all components are evaluated and an evaluation of the whole consists of a report on the merit of each component, in its role as part of the evaluand. Thus, a clinic might be evaluated in terms of the performance of the admissions office, the billing office, the physical facilities (waiting room, consulting rooms, operating rooms, etc.), and the professional service staff. This is contrasted with a dimensional evaluation, in which the evaluand is rated along each of a set of dimensions or aspects of its performance, e.g., the quantity, the quality, the convenience, the courtesy, and the cost of the service provided by a clinic or counseling service.